Talk to a senior producer, not a sales queue.
Every inbound message is read by a real producer and answered within one business day. If your brief is clearer on the phone, call us directly — we pick up between 8:30am and 6:30pm CT, Monday to Friday.
Pick the channel that suits you.
New inquiries, existing clients and press all reach us through different routes. Choose the one below that fits your situation.
New Engagements
Planning a corporate event, team offsite, holiday party, launch or conference. Start with a 45-minute planning call — no obligation.
Book an appointment →Existing Clients
You already have a producer and a live engagement. Reach them directly, or use the general line if they are on site.
(312) 847-2296 →Vendors & Partners
Venues, caterers, AV crews and specialty vendors interested in joining our preferred network. Send a short introduction.
[email protected] →Tell us what you are planning.
If you would rather not book a call yet, send us the brief. A senior producer will read it and reply within one business day with a recommendation and a rough budget range.
- Read by a real producer, not a chatbot
- Reply within one business day
- No sales sequence, no automated follow-ups
- NDA available on request before you share details
Where we work from.
Two physical offices, plus a distributed production team. Site visits at either location are by appointment only.
Headquarters & Studio
Our original office and full production studio. All senior producers, the creative team and the logistics department are based here.
Chicago, IL 60611 (312) 847-2296
Southwest Office
Opened in 2017 to serve clients across the South and Southwest without flying crews in from Chicago for every program.
Austin, TX 78701 (512) 394-8812
On-Site Teams
Our on-site staffing teams operate in every market we regularly serve. Members are briefed at the start of each engagement.
Reach the right department.
When we are available.
Standard Office Hours
Monday to Friday, 8:30am – 6:30pm Central Time. Calls and emails during this window are answered the same day.
Event-Day Support
During a live event, your producer and the on-site team are reachable via the shared status channel from load-in to load-out, including weekends.
Urgent Existing Engagements
Clients with an active engagement have a 24-hour emergency line printed on the run-of-show document for any on-site issue.
Answers to the questions we get most.
Messages submitted during business hours are answered the same day. Overnight or weekend submissions are answered the next business day, usually before noon Central Time.
Yes. If your brief involves confidential product information or an unreleased program, send your NDA with the initial message or ask for ours. Both are signed before the discovery call.
Site visits are by appointment only. Let us know when you message us and we can schedule a studio walkthrough alongside a planning session.
Yes, for clients in other time zones or with constrained calendars. Tell us your availability when booking and we will find a slot that works.
Book the call directly.
A 45-minute planning call is usually faster than a chain of emails. Choose a slot and tell us the brief on the call.